The second-hand marketplace Members Express Displeasure About Size Modifications

Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.

This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.

Digital Channels Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the new system was more in line with other platforms.

They have suggested members to examine their items and manually change the size if necessary, resulting in member annoyance.

Measurement Approach Changes

Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Service Background

The platform boasts over 100 million users, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.